Calypso Pay FAQs 🔎
Please find the answer to your question in our FAQ below. If you can't find it, you can send a request to our support team.
What is Calypso Pay company?
Calypso Pay is a Canadian based payment gateway. The service enables businesses to accept, send, and manage cryptocurrency transactions securely and efficiently. It provides tools like invoices, mass payouts, recurring payments and salary payroll and support for multiple cryptocurrencies, including Bitcoin and Ethereum.
What is Calypso Group?
Calypso Group is a group of companies:
Calypso Pay, a crypto processing platform that lets merchants receive payments in crypto from their clients and pay their partners and workers swiftly with minimal commissions.
Watchblock, a KYT / AML SaaS platform for tracing and monitoring transactions. Watchblock helps customers ensure their incoming payments did not originate in dark markets or crypto mixers. Watchblock is integrated with multiple KYC providers to ensure you get up-to-date information and stay compliant.
WatchData provides Web3 developers with a suite of tools, enhanced APIs, and superior infrastructure to drastically simplify building blockchain apps. The platform acts as the internal tooling for Calypso Group and is available to enterprise customers.
How do I get a merchant account with Calypso Pay?
Do you provide a personal account?
For now, we do not. However, we've released a personal wallet for users of Calypso Pay ecosystem.
Can I check out the Calypso Pay interface without registration or providing any documents?
To explore Calypso Pay in action, please sign up the demo account. It is absolutely free. Our sales manager will answer any questions during the demonstration.
How do I select what coins to accept?
The coins with a stable exchange rate usually are the best choice. We would suggest considering stablecoins – like USDC – due to the lowest network fee.
Which tokens does Calypso Pay support?
We support all major coins and tokens: BTC, USDC, TRX, TON, DAI, MATIC, BNB, XDG and LTC. We integrate new tokens on merchants requests. Please check this page from time to time to be up to date.
How can I convert my incoming payment in crypto to Dollars or Euros?
We work under a Canadian MSB (Money Service Business) financial license, provided by the FINTRAC regulator. We are authorized to operate legally with virtual currencies as well as fiat money.
Can my clients top up with a debit card?
We have on-ramp solution which allows your clients to pay in fiat. The funds will be deposited in crypto.
Is it secure to pay with Calypso Pay?
Yes, Calypso Pay ensures security through encryption, two-factor authentication (2FA), and regular audits. It integrates advanced security services like Crystal, Watchblock, and Watchdata to enhance transaction safety and regulatory compliance throughout the payment process.
Where does Calypso Pay operate?
Calypso Pay works in all countries except the following ones:
Belarus
the Central African Republic
the Democratic Republic of the Congo
Iran
Iraq
Lebanon
Libya
Mali
Myanmar
Nicaragua
North Korea
the People’s Republic of China
Russia
Somalia
South Sudan
Sudan
Syria
Ukraine
Venezuela
Yemen
Zimbabwe
Do you charge any fee?
Yes, the fees start at 1% and decrease based on turnover and the products the merchant uses. Our rates are flexible and tailored individually for each merchant. Typically, the fee for each merchant is set in agreement with the business. You can find more information on our pricing page.